Effective date: June 14, 2026

Innergy Integral, LLC (“Innergy Integral,” “we,” “us,” or “our”) is committed to ensuring that our website, innergyintegral.com (the “Site”), is accessible to people with disabilities. We work to provide an experience that is usable, understandable, and inclusive for as many visitors as practical, including those who rely on assistive technology.

Conformance Status

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, published by the World Wide Web Consortium, at Level AA. WCAG 2.1 Level AA is the standard referenced by the U.S. Department of Justice in its rulemaking under Title III of the Americans with Disabilities Act, and by the European Accessibility Act.

We self-evaluate against WCAG 2.1 Level AA using a combination of automated testing (axe-core and pa11y) and manual review of representative templates. Our most recent self-assessment was completed on June 14, 2026.

What We Have Done

To support an accessible experience, the Site is designed and built with the following practices in mind:

Semantic HTML. Pages use real headings, lists, landmarks (<header>, <nav>, <main>, <footer>), and form labels rather than visual styling alone.
Keyboard navigation. All interactive elements — links, buttons, form fields, the navigation menu, dropdowns, and the cookie preferences dialog — can be operated using only a keyboard. A visible “Skip to main content” link appears when you press Tab on any page.
Visible focus. Keyboard focus is indicated with a clear outline so you can always see where you are on the page.
Color contrast. Text and meaningful UI elements meet the WCAG 2.1 AA contrast ratios (4.5:1 for normal text, 3:1 for large text and non-text UI components).
Resizable text. The Site uses relative units and supports browser zoom up to 200% without loss of content or function.
Reduced motion. Decorative animations are disabled automatically when your operating system signals prefers-reduced-motion.
Image alternatives. Meaningful images use descriptive alt text. Decorative images and icons are marked so they are skipped by screen readers.
Form accessibility. Form fields are paired with visible labels, required fields are programmatically marked, and error and success messages are announced to assistive technology.
Privacy controls. Our cookie consent banner and preferences dialog are keyboard-accessible, support the Global Privacy Control signal, and are tab-trapped while open.
Consistent structure. Navigation, footer, and page hierarchy stay consistent across the site so you can learn the layout once.

Known Limitations

Despite our best efforts to ensure accessibility, some content on the Site may still present barriers. We are aware of, and are actively working on, the following:

Long resource articles (under /resources/ and /guides/) inherit basic prose styling; specialized data tables in some city market pages have not been individually optimized for screen-reader navigation. Plain-text alternatives are available on request.
Third-party content — embedded links to government, lender, or partner sites are outside our control and may not meet WCAG 2.1 AA.
PDFs and historical documents, where present, may not be fully tagged for accessibility. If you need an accessible alternative format, please contact us using the methods below and we will provide one within 10 business days.

If you encounter a barrier that is not listed here, please tell us so we can address it.

Standards Referenced

This statement and our development practices reference:

WCAG 2.1 Level AA (W3C Recommendation)
Section 508 of the U.S. Rehabilitation Act (29 U.S.C. § 794d)
Title III of the Americans with Disabilities Act, 42 U.S.C. §§ 12181 et seq. (as interpreted by U.S. DOJ guidance)
EN 301 549 (European harmonized standard)

Assistive Technologies Supported

The Site is designed to be compatible with current versions of widely-used assistive technologies, including:

Screen readers: NVDA, JAWS, VoiceOver (macOS and iOS), TalkBack (Android)
Browser-based screen magnifiers
Speech recognition software
Operating-system high-contrast and reduced-motion settings
Browser zoom up to 200%

We test primarily with recent versions of Chrome, Safari, Firefox, and Edge on Windows, macOS, iOS, and Android.

Feedback and Requests

We welcome your feedback on the accessibility of this Site. If you encounter accessibility barriers, need information in an alternative format, or want to report an issue, please contact us:

Innergy Integral, LLC 9910 NE 138th Pl Kirkland, WA 98034 Phone: (206) 479-9001 Email: [email protected]

When you contact us about an accessibility issue, please include:

A description of the problem
The page URL where you encountered it
The assistive technology and browser you were using (if applicable)
Your contact information so we can follow up

We try to respond to accessibility-related feedback within 5 business days and to resolve substantive issues within a reasonable timeframe based on complexity. Where an immediate fix is not possible, we will work with you to provide the information or service through an alternative channel.

Formal Complaints

If you are not satisfied with our response to an accessibility request, you may also file a complaint with the appropriate authority for your jurisdiction. In the United States, the U.S. Department of Justice accepts ADA-related complaints through its Civil Rights Division: https://civilrights.justice.gov/.

Ongoing Improvement

Accessibility is not a one-time project. We re-audit the Site after any significant design or content change, and at least annually, against WCAG 2.1 Level AA. The “Effective date” above reflects the most recent review.

Accessibility Statement